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Terms & Conditions

Ordering

All orders must be made via our website or made via a print order form followed by Direct Deposit into our Bank account. You will need to register an account with our shop and then login to your account each time you wish to purchase items from the online store. As stated in our Privacy Policy, all information that you provide us with will be kept confidential and will not be shared with any third parties.

Payments

■ We accept Direct Deposit into our bank account, or the use of PayPal when accepting payments from Australian customers.
■ PayPal is the accepted payment method for international customers. Our system processes payments via an online secure shopping service using PayPal.

Postage and Handling

■ All orders are subject to postage.
■ A flat rate shipping fee of $6.95 is for orders weighing up to 500gm and $9.90 for orders orders over 3kg within Australia.
■ Postage is $10.00 to New Zealand and $15.00 for all other overseas destinations.
■ We also offer a Express Post option. A 3kg satchel is $11.30.
■ Should your order include heavy or oversized items and thus exceed the standard $6.95 shipping fee, we will contact you via email to discuss these extra shipping fees. The same applies for packages under weight; we will reimburse where possible.

Delivery

■ We strive to process all orders within two business days.
■ All orders are shipped via Australia Post. We will not be held responsible for any lost, stolen, or damaged items. Please allow up to two weeks for delivery. International orders will generally take longer to arrive.

Returns

In the off chance that you should receive an item that is faulty, please contact us via email within 48 hours of receiving the order. We will either replace the faulty item, or issue you with a refund at our discretion.

Out of Stock

When an item is out of stock, we strive to replace the item as soon as possible. Should you wish to purchase an out of stock item, please contact us, and we will inform you of when or if the item will return to stock. If an item you have purchased is out of stock when your order is being processed, the item will be removed from your order.

Online Store Content

All information including images of products is copyrighted by their respective owners including A Mark In Time. Any information on this site may not be copied or reproduced without strict written consent. A Mark In Time does not claim any liability in relation to the unauthorized reproduction, copying or misuse of the images contained in the Website.

Other

Due to the photography or scanning processes used to capture the images of the products displayed on this website, and the different screen resolutions of the users accessing this site, the colours of products may vary slightly.


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